Customer orders can be placed on-line, by phone, or by mail. It is our goal to ship your order within 48 hours (excluding weekends and holidays).
If you have any questions about your order, or need help placing an order please contact us at firstname.lastname@example.org or call us at 207-359-2131, Monday – Friday, 9am – 5pm EST.
You can create an account at check out or checkout as a guest. Once a account is created you can manage your account on the My account page.
Shipping to Multiple Addresses
From the My Account page, select the Address Book to enter your shipping address and any additional addresses for shipping to multiple recipients.
Additional shipping address can also be entered on checkout for orders with multiple items: select Ship to multiple addresses.
Having trouble? Give us a call and we’ll do our best to help.
We accept Visa, MasterCard, Discover, American Express, and PayPal, as payment options.
If placing a mail order, we also accept personal checks drawn on a US bank.
We ship using the US Postal Service and provide tracking information. Packages will ship by First Class Package Service or Priority Mail depending on the weight of the package or customer preference.
UPS and Fed EX delivery are also available, however if you are in need of express shipping, please call the office to discuss the best options.
Most of our International orders ship using USPS First-Class Package International Service. International Express Mail Priority and Priority Mail International are other options.
Customs/Duties and any VAT for shipments outside of the US are the customer’s responsibility. Packages returned because of customer refusal to pay international fees are not eligible for shipping refunds.